Terms an Conditions
Pricing on our website represents the full retail price in EUR and includes VAT if purchased in Europe. All prices listed on our website are subject to change without notice. In the event that items on the website are priced incorrectly, we retain the right to cancel and refund any orders placed for the products listed at the incorrect price.
Purchases are shipped via Colissimo La Poste with standard delivery times within 3 to 10 business days depending on your location. Be sure to note that orders may be charged a tax or tariff upon entry to your country. Any customs and import taxes that may apply will be the customer's responsibility.
Depending on the end weight of your order additional shipping charges may apply and will be invoice separately prior to shipping your order. All FedEx, DHL, or UPS packages include a shipment tracking number, but once your items are shipped we have no control over the progress of your shipment and only have access to the shared tracking details. We are not responsible for any loss, delays and damages during shipping. We recommend ordering your paper goods as early as possible to allow for transport and customs in your country.
If you require express shipping, a separate invoice will be sent with the shipping option of your choice, once payment is completed your order will be shipped.
Returns, Exchanges & Cancellation
Due to the custom nature of our services, they are non-refundable and not eligible for exchange, return or cancellation. If there is a printing error made on our part, we will either reprint the paper goods or provide a credit for the misprint. If there is an error with the wording that was approved by the client, the costs of reprinting must be covered by the client.